🧒 What ages can play? We suggest ages 10+. Teens and adults love it too. If your child is close to 10 and you’re unsure, contact us, and we’ll recommend the best mission. 👻 Is it scary? Not unless you choose a scary mission. We have family-friendly and adventure-style options that are exciting, not frightening. 👨‍👩‍👧 Do parents need to participate? It depends on the group and ages. Many families play together (it’s fun!), but for younger groups, we may recommend an adult join to help with teamwork and pacing. 🔒 Is it private or shared with strangers? Private booking only — your group plays together. You won’t be paired with strangers. 👥 How many players can join? Most missions are designed for 2–6 players per mission. If you have a larger group, you can book multiple missions or time slots. ⏱️ How long does the experience take? Gameplay is typically 60 minutes. Plan about 75–90 minutes total to include check-in, setup, and staff instructions. 🎮 Is it beginner-friendly for first-timers? Yes! Our staff provides a guided setup and quick practice, so kids and teens feel confident before the mission starts. 🎉 Can we book for a bigger group or celebration? Yes, for larger groups, we’ll help you split into multiple missions and start times so everyone gets a great experience. Contact us and we’ll organize the best schedule. 👟 What should we wear/bring? Wear comfortable clothes and shoes. You don’t need to bring anything special — just arrive a bit early, and we’ll guide the rest. 🅿️ Is parking free? Yes, free onsite parking is available at our Merivale Mall location. 📅 Can we reschedule or cancel? Rescheduling/cancellation depends on the policy shown at checkout, but if something comes up, contact us, and we’ll help where possible. 🎁 Do you offer gift cards? Yes, we offer gift cards that can be used for escape rooms and other experiences. They’re great for birthdays and holidays.